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  • How do I shop at Gram?
    It is as easy as weighing, labelling, filling and paying. Really. Just follow these simple steps: 1. Weigh your container of choice in-store using our scale. Write the weight of the container on the bottom, or on a sticker or label. As long as it is clear. 2. Fill the container with your products of choice - as much or as little as you like. 3. Give your containers to our friendly shop manager to way again. We subtract the weight of the container so that you only pay for the product you filled it with. You are more than welcome to bring your own containers from home to use in-store. You can even reuse old plastic containers, in fact, we encourage you to reuse what you have. But we offer free home compostable paper bags and several different types of glass containers for you to purchase if that is the aesthetic you're going for.
  • Do you have a list of all your prices
    Yes, we have a list of all our in-store prices. Please note that prices might change on short notice and may not correspond with this list. Online prices might also differ from in-store prices due to packaging costs. Download the full in-store price list here:
  • Can I buy wholesale from you?
    Wonderful! We would love to supply you or your business, whether it is a tuck shop or a restaurant. Send us an email at and we will get back to you with our special wholesale rates.
  • I do not see the product(s) I want on your website
    We are working continuously to broaden our range of products and to do that, we need your help. Let us know what you are looking for specifically using one of the following methods: 1. Fill out a suggestion card in-store 2. Send us an email at 3. Send us a DM on Instagram or Facebook
  • Do you have a physical store?
    Yes, you can find us at Shop12b, The Trading Post, 1 Myburgh Street, Somerset West, Cape Town, 7130.
  • Are your products organic/non-GMO/vegan?
    Where possible we try to stock only natural, non-GMO, organic, eco-friendly, vegan, and cruelty-free products. But as we support a host of local and hyper-local producers, this is not always possible. So although some of our products are organic, they might not be "certified organic". Many small producers cannot afford the certification process or the cost has to be transferred to you, the consumer, which we try to avoid.
  • How are my online orders packaged for delivery?
    All our dry goods come standard in our home-compostable (and reusable) brown paper bags. You can then decant these items into your own containers at home. All our liquids come standard in a glass bottle or jar. The price includes the cost of the bottle or jar. All your items are then securely packaged in a recyclable carboard box and delivered to your door.
  • If I order online can I return my used jars?
    Unfortunately, we don’t offer a return policy at this stage. We are working towards offering this, but you can always reuse the containers either at home or refill them in-store.
  • Can I pick my order up from your store?
    Yes! When ordering online, you can choose the option to pick your order up from our store in Somerset West. This option is free. We will notify you as soon as your order is ready for collection.
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